Bilingual Immigration Case Manager – Hybrid Role

Hispanic Federation; New York (NY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Hybrid work 50% home

Medical, dental, vision insurance

403(b) retirement plan with match

15 vacation days

12 sick/wellness days

Job summary

Hispanic Federation seeks an Immigration Case Manager to support community outreach and guide clients through HF services. The role requires understanding of immigration processes, managing case files, and maintaining confidentiality, with strong cultural competency.

The position is hybrid with onsite presence at least 50% (about 10 days a month) and reports to the Immigration Programs Specialist. Salary ranges from $60,000 to $65,000 plus comprehensive benefits.

Qualifications

• Bachelor's degree required.
• Minimum of 3 years of case management experience serving underserved communities.
• Strong written and spoken communication in English and Spanish.

Responsibilities

• Meet community members and serve as the first point of contact for legal and social services.
• Distribute community resources based on assessment and need.
• Maintain the in-house service provider directory and build connections with community organizations.
• Complete intake interviews and determine requirements for applications.
• Record data and safeguard confidential information.

Skills

Case management

Trauma-informed care

Bilingual English/Spanish

Attention to detail

MS Office

Education

Bachelor’s degree (minimum)

Tools

Client databases

MS Office (Word, Excel, Outlook)

Job description

Hispanic Federation seeks an Immigration Case Manager to support community outreach and guide clients through HF services. The role requires understanding of immigration processes, managing case files, and maintaining confidentiality, with strong cultural competency.

The position is hybrid with onsite presence at least 50% (about 10 days a month) and reports to the Immigration Programs Specialist. Salary ranges from $60,000 to $65,000 plus comprehensive benefits.