Bilingual Human Resource Generlaist

Ultimate Staffing Services; Petaluma (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

Ultimate Staffing Services seeks an Employee Relations & HR Operations lead in California to oversee policies, benefits, leaves, and employee concerns.

You will handle investigations, coaching, lifecycle events, HRIS records, payroll support, and leave programs, partnering with managers and the Head of HR as needed.

This role emphasizes compliance with federal and state laws, risk management, and a constructive, engaging work environment.

Qualifications

• Experience in employee relations, HR operations, and policy interpretation.
• Strong knowledge of California employment laws and compliance.
• Bilingual in English and Spanish preferred.

Responsibilities

• Serve as the primary HR contact for employees and managers regarding policies, procedures, benefits, leaves of absence, performance concerns, and employment-related matters.
• Manage employee relations issues from intake through resolution, including documentation, workplace investigations, corrective action, conflict resolution, and follow-up.
• Partner with managers to provide coaching and guidance on performance management, attendance issues, disciplinary actions, and employee development.
• Escalate complex or high-risk employee relations matters to the Head of HR as appropriate.
• Manage employee lifecycle activities including onboarding, offboarding, transfers, promotions, status changes, and employee record maintenance.
• Maintain accurate and confidential employee records within the HRIS and personnel files.
• Support payroll-related inquiries and partner with payroll to ensure employee data accuracy.
• Administer and coordinate leave programs, including CFRA, FMLA, Pregnancy Disability Leave, ADA accommodations, and workers’ compensation leaves.

Skills

Bilingual English/Spanish

Job description

Salary: USD75000 - USD85000 per year

Bilingual English/Spanish is required.

Employee Relations & HR Operations

• Serve as the primary HR contact for employees and managers regarding policies, procedures, benefits, leaves of absence, performance concerns, and employment-related matters.
• Manage employee relations issues from intake through resolution, including documentation, workplace investigations, corrective action, conflict resolution, and follow-up.
• Partner with managers to provide coaching and guidance on performance management, attendance issues, disciplinary actions, and employee development.
• Escalate complex or high-risk employee relations matters to the Head of HR as appropriate.
• Manage employee lifecycle activities including onboarding, offboarding, transfers, promotions, status changes, and employee record maintenance.
• Maintain accurate and confidential employee records within the HRIS and personnel files.
• Support payroll-related inquiries and partner with payroll to ensure employee data accuracy.
• Administer and coordinate leave programs, including CFRA, FMLA, Pregnancy Disability Leave, ADA accommodations, and workers’ compensation leaves.

Compliance & Risk Management

• Ensure compliance with federal, California state, and local employment laws, regulations, and company policies.
• Support workplace investigations related to harassment, discrimination, retaliation, policy violations, and employee complaints.
• Monitor compliance with wage and hour laws, meal and rest break requirements, and other California employment regulations.
• Maintain I-9 compliance and employment eligibility documentation.
• Support policy implementation, employee handbook updates, and compliance communications.
• Coordinate required compliance training, including harassment prevention and workplace safety training.

Talent Acquisition & Workforce Planning

• Partner with hiring managers and the HR Coordinator to support staffing needs across production, operations, and administrative functions.
• Manage recruiting activities including job postings, candidate screening, interview coordination, background checks, pre-employment requirements, and candidate communications.
• Support workforce planning efforts and employee retention initiatives.
• Ensure a positive candidate and new hire experience through effective onboarding and orientation programs.

Employee Experience, Engagement & Culture

• Support performance management processes, goal setting, and talent development programs.
• Facilitate new hire orientation and employee training programs.
• Serve as a visible and approachable HR presence throughout the facility, building trust and positive working relationships across all levels of the organization.
• Support change management and communication initiatives that promote employee engagement and organizational effectiveness.

Safety & Workers' Compensation

• Partner closely with Safety, Quality, and Operations teams to promote a safe work environment.
• Assist with workers' compensation claims administration, return-to-work programs, and related documentation.
• Support compliance with workplace safety policies, training requirements, and regulatory obligations.
• Participate in safety initiatives and employee awareness programs as needed.