Bilingual HR Specialist (Japanese) — Global Mobility

Pasona Inc.; Smyrna (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Pasona Inc. in Smyrna, GA seeks a Japanese bilingual HR Specialist to provide HR, administrative, and daily-living support for international assignees and families.

Responsibilities include payroll and tax support, benefits and healthcare administration, immigration processes, travel, and executive assistance. Professional Japanese proficiency is required for direct communication with assignees and coordination of sensitive HR matters.

Qualifications

• Bachelor's degree required.
• Professional Japanese proficiency for daily written and verbal communication.
• Working English proficiency for routine communication with U.S.-based stakeholders.
• Experience in HR operations, employee support, administration, executive support, customer service, or coordination.
• Proficiency with Microsoft 365 (Outlook, Teams, Excel, Word, PowerPoint, Forms).
• Strong organization, communication, confidentiality, accuracy, and task management.

Responsibilities

• Serve as primary liaison for assignee HR/administrative matters and coordinate expense-related inquiries, data, workflows, and issue resolution.
• Coordinate tax-return support with accounting firms, including documentation, case tracking, follow-up, and payroll actions.
• Administer healthcare and medical-program coordination, including insurance-related support and required examinations.
• Manage visa/immigration administration for assignees and eligible family members, including expiration tracking, documentation, renewals, and vendor/counsel coordination.
• Coordinate home leave and business travel, including eligibility, scheduling, approvals, allowances, benefits, and expenses.
• Process compensation data in HR systems and coordinate accurately with payroll.
• Support emergency/crisis communications and safety confirmation for assignees and families.
• Provide executive administrative support to the President, including calendar, meetings, travel, expenses, documents, visitors, and events.
• Provide general living support and resolve inquiries involving allowances, benefits, and other assignment-related matters.
• Maintain confidential records, manage multiple deadlines, identify risks, and improve workflows.

Skills

Japanese proficiency

HR operations

Executive support

Coordination

Organization

Confidentiality

Communication

Education

Bachelor's degree

Tools

Microsoft 365

Job description

Pasona Inc. in Smyrna, GA seeks a Japanese bilingual HR Specialist to provide HR, administrative, and daily-living support for international assignees and families.

Responsibilities include payroll and tax support, benefits and healthcare administration, immigration processes, travel, and executive assistance. Professional Japanese proficiency is required for direct communication with assignees and coordination of sensitive HR matters.