Bilingual HR Business Partner

InProduction; Phoenix (AZ); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

Paid Vacation

Life/AD&D

Paid Holidays

Supplemental Benefits

Job summary

InProduction seeks a Bilingual HR Business Partner to act as a strategic partner to field operations leaders across multiple states. You will align people strategies with business objectives for a bilingual field installer population in English and Spanish.

This full-time hybrid role reports to the VP of Human Resources and covers performance management, employee relations, investigations, leaves, and workforce planning, with collaboration on talent acquisition, safety, and HR communications.

Qualifications

• Fluent in English and Spanish required.
• 4-5+ years HR experience with business partnering or HR generalist roles.
• 3+ years supporting employee relations, performance management, and workforce planning.
• Proven ability to advise and influence managers independently.

Responsibilities

• Serve as the primary HR contact for assigned business units and field leaders, translating priorities into people strategy.
• Advise managers on performance, disciplinary actions, and employee relations with consistency across states.
• Lead workplace investigations with legal counsel on higher-risk matters.
• Own FMLA, ADA and other leave/accommodation requests, ensuring compliance.
• Partner with Talent Acquisition on workforce planning and hiring strategies for field and corporate roles.
• Own workers' compensation claims end-to-end with the 3rd party administrator.
• Deliver HR guidance in both English and Spanish to ensure equitable access for the field workforce.
• Coach managers on HR fundamentals, difficult conversations, and change management.
• Contribute to development of policies and company-wide HR initiatives.
• Communicate benefits programs and bilingual enrollment support.
• Support training and safety initiatives across business units.
• Maintain accurate employee records and ensure compliant HR processes.
• Other duties as assigned.

Skills

Bilingual Spanish/English

HR business partner

Workforce planning

Employee relations

Performance management

Investigations

Leave accommodations

HR software/ATS

MS Office

Employment law

Education

Bachelor's degree in HR or related field

Associate degree with HR certifications

Tools

HRIS/ATS

Job description

The Bilingual HR Business Partner (HRBP) serves as a strategic partner to assigned business unit and field operations leaders, aligning people strategy with business objectives across InProduction's multi-state field workforce. This role requires fluency in Spanish and English to effectively support a bilingual field installer population, and combines hands‑on HR execution with consultative partnership to management on workforce planning, performance, and employee relations. The HRBP operates with a high degree of independence and is expected to anticipate business needs, not just respond to them.

This position reports to the VP, Human Resources.

Key Responsibilities

• Serve as the primary HR point of contact for assigned business units and field operations leaders, translating business priorities into people strategy and workforce plans
• Advise managers on performance management, disciplinary action, and employee relations matters, ensuring consistency, legal compliance, and alignment with company policy across multiple states
• Lead and document workplace investigations into employee complaints, partnering with legal counsel on higher‑risk matters
• Own FMLA, ADA, and other leave and accommodation requests for assigned business units, ensuring compliance with federal and state requirements
• Partner with Talent Acquisition on workforce planning and hiring strategy for field and corporate roles, including sourcing, screening, and interview support for critical positions
• Own workers' compensation claims, managing the process end‑to‑end with our third‑party administrator
• Deliver HR guidance and communications in both English and Spanish to ensure equitable access and understanding across the field workforce
• Coach and develop frontline and mid‑level managers on HR fundamentals, difficult conversations, and change management
• Contribute to the development of organizational policies, procedures, and company‑wide HR initiatives
• Communicate company benefits programs to employees, including bilingual open enrollment support
• Support company training and safety initiatives across assigned business units
• Maintain accurate employee records and ensure HR administrative processes meet compliance standards
• Other duties as assigned

• Fluent bilingual: Spanish and English required
• Must pass background check and drug screening requirements
• 4-5+ years of progressive HR experience, including demonstrated business partnering or HR generalist experience
• 3+ years of experience supporting employee relations, performance management, and workforce planning
• Proven ability to advise and influence managers independently, with sound judgment on escalation
• Customer‑focused attitude with a high level of professionalism and discretion in handling confidential information
• Experience with HR software and Applicant Tracking Systems (ATS)
• Computer literacy (MS Office applications, Excel, etc.)
• Excellent organizational skills, with the ability to manage multiple priorities across business units
• Able to work independently with minimal guidance in a fast‑paced, decentralized environment
• Excellent written and verbal communication skills in both English and Spanish
• Working knowledge of federal and multi‑state employment law (FMLA, EEO, ADA, wage and hour, etc.)
• Experience in construction, live events, or the events installation industry preferred
• Experience supporting a multi‑state or field‑based workforce preferred

Education Requirements

• Bachelor's degree in Human Resources, Business, or a related field
• Or Associate degree and/or HR certifications with equivalent experience will also be considered

Travel and Work Schedule

• Hybrid role; 3 days in office, 2 days remote, must be willing and able to travel to customer, vendor, and company sites as necessary, approximately 10% of the time

Work Environment

This job operates in a professional office environment and/or warehouse office, or remotely as part of a hybrid schedule. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. As part of this role, personal protective equipment may be required. This position also supports field operations and requires occasional travel to job sites to meet with employees, conduct training, and support the Operations Team.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K Match: Immediate eligibility with 100% match of the first 3% of your selected contributions
• Paid vacation
• Employer paid Basic Life/AD&D
• Paid Holidays: 7 paid holidays and 1 floating holiday after 1 year of service
• Supplemental Benefits: Voluntary Life, STD, LTD, Accident, Critical Illness, Pet, insurance, Identity & Legal Protection, EAP, and Perkspot,