Bilingual Housing Program Navigator

Biogensys; Trenton (NJ); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Work from office

Business casual

Job summary

Biogensys seeks a Customer Service Representative (Bilingual) in Trenton, NJ. The role focuses on assisting participants and the public with navigating Division housing programs and services.

Ideal candidates have a bachelor’s degree or 4 years of housing program experience and are fluent in Spanish and English. This on-site position emphasizes customer service, detailed guidance, and up-to-date program knowledge.

Qualifications

• Bachelor's degree or 4 years of experience working in a housing program.
• Bilingual in Spanish and English to perform duties.

Responsibilities

• Assist program participants and the public in navigating all Division programs.
• Provide detailed information and guidance on housing programs offered by the Division.
• Explain housing services and programs and assist public and participants in seeking assistance.
• Maintain current knowledge of housing programs and related services to aid inquiries.
• Communicate effectively in Spanish and English to fulfill duties.

Skills

Bilingual Spanish/English

Customer service experience

Education

Bachelor's degree

4 years housing program experience

Job description

Biogensys seeks a Customer Service Representative (Bilingual) in Trenton, NJ. The role focuses on assisting participants and the public with navigating Division housing programs and services.

Ideal candidates have a bachelor’s degree or 4 years of housing program experience and are fluent in Spanish and English. This on-site position emphasizes customer service, detailed guidance, and up-to-date program knowledge.