Bilingual Housing Navigator & Case Manager (Hybrid)

CAPOC; Orange (CA); Hybrid; USD 34,000 - 37,000; Full time

Job summary

Community Action Partnership of Orange County (CAP OC) is hiring a Program Coordinator-Housing Navigator to provide case management for housing-related services and navigate clients to CalAIM and ECM supports. The role includes developing individualized housing plans, securing housing, coordinating moves, and advocating for clients with landlords and agencies.

The position requires travel across Orange County, a valid California driver’s license, and a hybrid work schedule combining office,

Qualifications

• Bachelor’s degree in human services or related field required.

Responsibilities

• Provide comprehensive case management including screening and assessing clients for housing navigation services and connecting clients to community resources.
• Assist in creating, implementing, and monitoring an Individualized Housing Support Plan.
• Assist in securing housing, including housing applications and required documentation.
• Provide follow-up to ensure housing stability plans progress as needed.
• Coordinate move logistics, appointments, and clerical duties.
• Provide tenant-landlord education on rights and responsibilities.
• Advocate and link to community resources to secure and maintain housing.
• Develop network with landlords, housing authorities, and partners.
• Participate in team meetings and submit program reports.

Skills

Customer service

Bilingual English/Spanish

Public speaking

Organizational skills

Trauma-informed care

Ethics/compliance

Interpersonal communication

Team collaboration

Problem solving

Education

Bachelor’s degree in human services or related field

Tools

Microsoft Office

Virtual communication platforms

Client records databases

Job description

Community Action Partnership of Orange County (CAP OC) is hiring a Program Coordinator-Housing Navigator to provide case management for housing-related services and navigate clients to CalAIM and ECM supports. The role includes developing individualized housing plans, securing housing, coordinating moves, and advocating for clients with landlords and agencies.

The position requires travel across Orange County, a valid California driver’s license, and a hybrid work schedule combining office,