Bilingual Healthcare Support Specialist – On-site

Blinkhealth; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Daily meal stipend

Pre-tax transit benefits

Job summary

Blinkhealth is seeking a Bilingual Customer Support Specialist in Pittsburgh, requiring proficiency in Spanish, Cantonese, Korean, or Vietnamese. This role involves providing support to patients, ensuring adherence to performance targets, and documenting interactions accurately.

The ideal candidate will have a focus on patient care and strong communication skills, with healthcare or call center experience preferred. Blinkhealth is committed to improving patient access to medications and offers competitive benefits.

Qualifications

• Bilingual proficiency in Spanish, Cantonese, Korean, or Vietnamese, with strong English command.
• Customer service or inbound call center experience required.
• Healthcare experience preferred.

Responsibilities

• Receive inbound calls to resolve issues with patients and doctors.
• Provide patient care to support pharma programs.
• Document call information according to procedures.

Skills

Bilingual proficiency in Spanish, Cantonese, Korean, or Vietnamese

Strong verbal and written communication skills

Customer service experience

Technical skills

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Blinkhealth is seeking a Bilingual Customer Support Specialist in Pittsburgh, requiring proficiency in Spanish, Cantonese, Korean, or Vietnamese. This role involves providing support to patients, ensuring adherence to performance targets, and documenting interactions accurately.

The ideal candidate will have a focus on patient care and strong communication skills, with healthcare or call center experience preferred. Blinkhealth is committed to improving patient access to medications and offers competitive benefits.