Bilingual Healthcare Interpreter & Medical Secretary

Rhode Island Medical Imaging; Pawtucket (RI); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Rhode Island Medical Imaging seeks a Healthcare Interpreter/Medical Secretary to greet patients, provide interpretation, and manage patient accounts at our Pawtucket facility. Responsibilities include obtaining demographics, insurance details, and ensuring accurate documentation and privacy.

The role requires familiarity with medical terminology, strong interpersonal skills, and the ability to coordinate with physicians, staff, and the front office to maintain smooth patient flow.

Qualifications

• Must be familiar with medical terminology.
• Interpersonal skills to interface effectively with patients, physicians, and staff.
• Organizational and analytical skills to manage data and processes.

Responsibilities

• Greet and welcome patients and provide interpretation services on site or via phone.
• Obtain demographic and insurance information; establish patient accounts and disclose policies.
• Scan and verify documents (license, insurance, HIPAA) and ensure correct patient identification.
• Collect co-pays and payments; ensure accurate post charges and payments.
• Coordinate with Radiology and referring physicians; assist with scheduling and exam prep.
• Maintain patient privacy and provide excellent customer service; respond to inquiries promptly.
• Handle medical records and CD requests; support daily office operations as needed.

Skills

Medical terminology

Interpersonal skills

Organizational skills

Education

High school diploma

School of Medical Secretarial Sciences program

CCHI/NBCMI preferred

Job description

Rhode Island Medical Imaging seeks a Healthcare Interpreter/Medical Secretary to greet patients, provide interpretation, and manage patient accounts at our Pawtucket facility. Responsibilities include obtaining demographics, insurance details, and ensuring accurate documentation and privacy.

The role requires familiarity with medical terminology, strong interpersonal skills, and the ability to coordinate with physicians, staff, and the front office to maintain smooth patient flow.