Bilingual Healthcare CSR (Part-Time) – Onsite Evenings

Maximus; Tampa (FL); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Paid Time Off

Tuition Reimbursement

401(k) with match

Flexible schedules

Wellness resources

Employee discounts

Job summary

Maximus is hiring a bilingual (English/Spanish) Customer Service Representative to support individuals navigating healthcare programs. This on-site role in Riverview or Tampa, FL offers part-time schedules, with evenings/night shifts preferred and a 10% differential.

Training is provided, and opportunities for growth exist in a supportive team environment. Key duties include handling basic inquiries, using systems to assist applicants, and maintaining HIPAA-compliant processes.

Qualifications

• Bilingual English/Spanish required.
• Experience in customer service roles preferred.
• Familiarity with healthcare programs helpful.

Responsibilities

• Provide customer service for routine inquiries via phone, email, or chat.
• Use systems to track information and assist with applications.
• Follow HIPAA and privacy policies and complete timesheets.

Skills

Bilingual English/Spanish

Customer Service

Healthcare knowledge

Telephone support

Education

High School diploma or equivalent

Job description

Maximus is hiring a bilingual (English/Spanish) Customer Service Representative to support individuals navigating healthcare programs. This on-site role in Riverview or Tampa, FL offers part-time schedules, with evenings/night shifts preferred and a 10% differential.

Training is provided, and opportunities for growth exist in a supportive team environment. Key duties include handling basic inquiries, using systems to assist applicants, and maintaining HIPAA-compliant processes.