Bilingual Healthcare Case Manager

Oneworld Community Health Centers; Omaha (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

OneWorld Community Health Centers, Inc. is seeking a full-time Case Manager/Coordinator to manage patient caseloads and coordinate with clinical staff and partner facilities.

The role includes handling referrals, providing patient navigation instructions, and ensuring follow‑up on outcomes in a supportive community health setting. The position requires a HS diploma or equivalent, a related bachelor’s degree is preferred, and 1+ years in healthcare.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree in Health Administration or related field preferred.
• One or more years of healthcare experience required, preferably in case management or patient care coordination.
• Proficiency with Microsoft Office products (Word, Excel, PowerPoint) required.
• Proficiency in both English and Spanish required.
• Demonstrated ability to communicate effectively with both internal and external customers.
• Demonstrated organizational skills with attention to detail and the ability to prioritize.

Responsibilities

• Independently manages a patient caseload.
• Works directly with clinical staff and outside facilities to provide case management including callback lists, postcards, and follow‑up on referral statuses.
• Communicates referral information to patients, referral agencies, and OneWorld providers as appropriate.
• Provides written instructions to patients on how to navigate their appointment (time, location, floor, procedure, pre‑op instructions, interpreter services).
• Issues written discharge instructions and confirms follow‑up appointments.
• Serves as a subject matter expert with agency partners ensuring program compliance and updates the treatment team on changes.

Skills

Bilingual English/Spanish

MS Office

Communication

Organization

Problem solving

Independence/Teamwork

Education

High School Diploma or equivalent

Bachelor’s Degree in Health Administration or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

OneWorld Community Health Centers, Inc. is seeking a full-time Case Manager/Coordinator to manage patient caseloads and coordinate with clinical staff and partner facilities.

The role includes handling referrals, providing patient navigation instructions, and ensuring follow‑up on outcomes in a supportive community health setting. The position requires a HS diploma or equivalent, a related bachelor’s degree is preferred, and 1+ years in healthcare.