Bilingual Case Manager: Impactful, Community Care

Health Connect America; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Paid time off

Paid holidays

Medical, dental, vision benefits

Health Savings Account (HSA)

Dependent Daycare Flexible Spending

401(k) Retirement Plan

Tickets at Work

Job summary

Health Connect America is seeking a Targeted Case Manager to deliver evidence-informed, family-centered care across homes, communities, and offices. You will develop service plans with the treatment team, connect families with community resources, and document progress within required timeframes.

We value collaboration with professionals, ongoing referrals, and availability for on-call support as needed. This role requires a Bachelor’s degree in a human services field and experience with

Qualifications

• Bachelor’s degree in a human services discipline (e.g., Social Work, Psychology, Counseling) required.
• Experience working with children and families in case management or community resource capacity required.

Responsibilities

• Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.
• Develop service plans with input of the treatment team and the Clinical Supervisor.
• Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral.
• Complete documentation within established time frames.
• Meet with clients weekly or bi-weekly for up to 12 months.
• Attend and participate bi-weekly with Treatment Team meetings.
• Serve as a liaison with other professionals and agencies related to the client.
• Actively recruit new referrals to ensure that your caseload stays full.
• Provide 24/7 on-call support for clients as per program requirements.
• Ensure compliance with all state regulatory bodies.

Skills

Communication

Case management

Education

Bachelor’s degree in a human services discipline

Experience with children and families in case management

Job description

Health Connect America is seeking a Targeted Case Manager to deliver evidence-informed, family-centered care across homes, communities, and offices. You will develop service plans with the treatment team, connect families with community resources, and document progress within required timeframes.

We value collaboration with professionals, ongoing referrals, and availability for on-call support as needed. This role requires a Bachelor’s degree in a human services field and experience with