Bilingual Health Coach- Remote

MAXhealth; Tampa (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Health Coach to join their team in Florida. In this full-time role, you will assist in care management, ensuring compliance with healthcare standards while promoting patient self-management. Your bilingual skills in English and Spanish will be crucial as you handle patient inquiries, maintain confidentiality, and provide excellent customer service. With a focus on integrated care, this position offers a competitive wage and a range of benefits, making it an exciting opportunity for those passionate about improving patient outcomes.

Benefits

Health insurance

401(k) plan

Life insurance

Long-term disability

Paid holidays

Paid time off (PTO)

Qualifications

• Must be bilingual in English and Spanish.
• Knowledge of medical practice and excellent computer skills are required.

Responsibilities

• Perform care management functions on-site and/or telephonically.
• Answer incoming calls and resolve inquiries related to appointments and billing.

Skills

Bilingual in English and Spanish

Customer service skills

Basic medical knowledge

Excellent computer skills

Education

LSCSW, LPN, Medical Assistant, or Certified Nurse Assistant certification

2+ years of front desk experience

Job description

To be considered for this position, all candidates must be bilingual in English and Spanish and reside in the state of Florida.

Primary hours are Mon-Fri 8:00am-5:00pm. Evening, weekend, or holiday hours may be required based on business needs.

Starting Salary - Up to $20.00 an hour.

MaxHealth is looking to hire a full-time Health Coach to assist our medical clinics. Responsibilities include performing care management functions on-site and/or telephonically as needed, maintaining compliance with HIPAA, HRS, and OSHA standards, and observing strict confidentiality standards when handling patient information. You will primarily answer incoming calls and resolve inquiries related to appointments, clinical or referral questions, medical records, or billing. Health Coaches promote patient self-management using basic medical knowledge, experience, and skills to ensure appropriate resource utilization and quality outcomes.

JOB QUALIFICATIONS

• LSCSW, LPN, Medical Assistant, Certified Nurse Assistant certification/licensure as per the State of Florida, or a minimum of 2+ years of front desk experience.
• Knowledge of medical practice and excellent computer skills are required.
• Must be able to communicate effectively both orally and in writing in English and Spanish.
• Ability to demonstrate positive customer service skills.

This position offers a competitive wage, depending on experience. We provide excellent benefits, including health insurance, a 401(k) plan, life insurance, long-term disability, paid holidays, and PTO (paid time off).

If this sounds like the right patient care opportunity for you, apply today!

ABOUT MAXHEALTH

MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures. Founded in 2015, MaxHealth is a leading primary care platform focused on providing high-quality, integrated care to adults and seniors throughout Florida. We serve over 120,000 patients, most of whom are beneficiaries of government-sponsored healthcare programs like Medicare or health plans purchased through the Affordable Care Act marketplace. MaxHealth is a rapidly growing medical practice with more than 50 clinics across central and southern Florida. We also partner with independent providers to help them deliver high-quality care. We are customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable in executing our vision to help patients live their best lives. Our mission is to deliver quality care, a simplified experience, and happiness—one patient at a time.