Bilingual Health Care Assistant (Spanish)

Planned Parenthood South Atlantic; Raleigh (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403B Retirement Plan

Paid Time Off

Holiday Pay

Employee Assistance Program

Health Reimbursement Account

Job summary

Planned Parenthood South Atlantic is hiring a Bilingual Health Care Assistant to greet patients, provide essential information, and support clinical workflows. The role emphasizes non-judgmental reproductive health care, insurance verification, and patient education in both Spanish and English.

The position is full-time, with a schedule that ensures coverage and patient needs are met. Compensation starts at $23.25 per hour, with opportunities for pay progression based on tenure and assessments.

Qualifications

• Bilingual in Spanish - passing the Bilingual Proficiency Assessment required before hire.
• Passion for providing high-quality, non-judgmental reproductive health care.
• Ability to work in a fast-paced environment and prioritize patients.

Responsibilities

• Maintain accurate documentation and charts, logs, and records.
• Provide education on reproductive and sexual health issues by phone or in person.
• Assist clinicians with referrals, scheduling, and insurance verification.
• Handle patient checkouts, billing questions, and pricing information.
• Support front desk and back-office operations, including specimen handling and lab-related tasks.

Skills

Bilingual Spanish

Customer service

Job description

Planned Parenthood South Atlantic is hiring a Bilingual Health Care Assistant to greet patients, provide essential information, and support clinical workflows. The role emphasizes non-judgmental reproductive health care, insurance verification, and patient education in both Spanish and English.

The position is full-time, with a schedule that ensures coverage and patient needs are met. Compensation starts at $23.25 per hour, with opportunities for pay progression based on tenure and assessments.