Guest Services Concierge - Patient Transport & Info

Oklahoma Surgical Hospital; Tulsa (OK); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Discretionary quarterly bonuses

Free on-site fitness center

Comprehensive benefits package

Job summary

Oklahoma Surgical Hospital in Tulsa is seeking a full-time Guest Services Specialist to support compassionate patient and visitor experiences. You will transport patients and guests within the facility, staff registration desks, and help direct inquiries with a friendly demeanor.

We offer a comprehensive benefits package, including discretionary quarterly bonuses and a free on-site fitness center. A high school diploma and a valid driver's license are required, with no experience necessary.

Qualifications

• Good interpersonal/customer service skills.
• Basic knowledge of a medical setting.
• Basic computer skills, including Microsoft Office products.
• Sound judgement and quick decision making when presented with patients' needs.

Responsibilities

• Transport patients, guests, and visitors to the appropriate department within the facility.
• Transport patients from the recovery area to their designated inpatient room.
• Park visitors' vehicles and staff registration desks.
• Receive all patients, guests, and visitors in a friendly and respectful manner.
• Provide information about hospital services and facilitate physician–patient family consultations.
• Provide directions and answer general information inquiries.

Skills

Interpersonal skills

Customer service

Basic computer skills

Sound judgement

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Oklahoma Surgical Hospital in Tulsa is seeking a full-time Guest Services Specialist to support compassionate patient and visitor experiences. You will transport patients and guests within the facility, staff registration desks, and help direct inquiries with a friendly demeanor.

We offer a comprehensive benefits package, including discretionary quarterly bonuses and a free on-site fitness center. A high school diploma and a valid driver's license are required, with no experience necessary.