Bilingual Guest Experience Housekeeping Supervisor

The Abbey Resort; Fontana-on-Geneva Lake (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

The Abbey Resort on Geneva Lake seeks a qualified Housekeeping Supervisor to oversee room attendants and housemen, ensuring high cleanliness standards and guest satisfaction.

This role requires leadership, training abilities, bilingual English/Spanish, and the ability to work at least 40 hours per week; responsibilities include inspecting rooms, directing staff, updating room statuses, and delivering outstanding service.

Qualifications

• Bi-lingual (English & Spanish) required.
• Ability to train staff in cleaning procedures and equipment handling.
• Strong organizational skills and attention to detail.
• Must communicate effectively with guests and team members.
• Knowledge of custodial service operations beneficial.

Responsibilities

• Oversee performance and cleaning standards of assigned housekeepers.
• Inspect all guest rooms with fellow Supervisors.
• Assist and supervise staff and prioritize work.
• Train employees and update room statuses in the hotel system.
• Ensure care and cleanliness of all areas of responsibility.

Skills

Bilingual English/Spanish

Staff training

Organizational skills

Customer service

Attention to detail

Job description

The Abbey Resort on Geneva Lake seeks a qualified Housekeeping Supervisor to oversee room attendants and housemen, ensuring high cleanliness standards and guest satisfaction.

This role requires leadership, training abilities, bilingual English/Spanish, and the ability to work at least 40 hours per week; responsibilities include inspecting rooms, directing staff, updating room statuses, and delivering outstanding service.