Bilingual General Manager — Retail Growth & Leadership

Community Choice Financial Family of Brands; Sunnyvale (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Training program

Learning platform

Cross-brand training

Leadership program

Career advancement

Educational reimbursement

Medical insurance

401(k) matching

Life and AD&D insurance

Disability insurance

Discount marketplace

Paid time off

Casual dress code

Job summary

TitleMax in Sunnyvale, TX is seeking a General Manager (Bilingual) to lead store operations and a team focused on delivering reliable financial solutions and world‑class customer service. You’ll drive revenue growth, ensure compliance, and foster brand loyalty in a fast‑paced, customer‑oriented environment.

The role emphasizes hands‑on coaching, leadership development, and cross‑brand advancement as part of a comprehensive growth program.

Qualifications

• A high school diploma or equivalent.
• Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
• Operations experience in a leadership capacity.
• Excellent verbal and written communication skills.
• Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
• Valid driver’s license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Must be at least 18 years of age (19 in Alabama).
• Background check required.

Responsibilities

• Manage overall store performance by meeting or exceeding Company performance standards.
• Coach, lead, and develop all team members to build new business and increase store growth.
• Lead local marketing strategies and partnerships to drive revenue.
• Examine loan/pawn applications and assess risk within limits.
• Enforce adherence to quality standards and compliance.

Skills

Leadership

Supervisory experience

Customer service

Verbal and written communication

POS systems

MS Office

Education

High school diploma or equivalent

Tools

POS systems

MS Office

Job description

TitleMax in Sunnyvale, TX is seeking a General Manager (Bilingual) to lead store operations and a team focused on delivering reliable financial solutions and world‑class customer service. You’ll drive revenue growth, ensure compliance, and foster brand loyalty in a fast‑paced, customer‑oriented environment.

The role emphasizes hands‑on coaching, leadership development, and cross‑brand advancement as part of a comprehensive growth program.