Bilingual CSR — Front‑Line Banking & Customer Support

PAY-O-MATIC CK CASHI; New York (NY); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Short-term incentives

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Sick Leave

Résumé du poste

PAY-O-MATIC CK CASHI in New York, NY is seeking a Front-Line CSR for full-time in-person work at Store 322, 115 West 23rd Street. The role focuses on delivering outstanding customer service, handling transactions with a POS system, and maintaining security and accuracy in daily cash handling.

The position requires prior customer service experience, proficiency with financial transactions, and bilingual English/Spanish communication, plus MS Office literacy.

Qualifications

• Prior experience in customer service.
• Previous experience handling financial transactions.
• Fluency in both English and Spanish; strong bilingual communication skills.
• Experience working with Microsoft Office Suite and general computer literacy.
• Must be available to work (float) at nearby locations when needed.

Responsabilités

• Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
• Use Point-Of-Sale (POS) system for all transactions
• Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures.
• Open and close the store when required.
• Process money transfer transactions and efficiently manage point of sale operations.
• Adapt well in the face of workplace stressors such as heavy verbal demands of customer service.
• Perform transactions successfully while upholding Banking-related Compliance rules and regulations.
• Maintain a harmonious work environment with colleagues through practice of mutual respect.
• Sustain loss prevention protocols, strictly adhering to company policies and store standards.
• Manage company funds, ensuring precise reconciliation with daily receipts and records.
• Implement strong security measures to safeguard company funds and maintain financial integrity.
• Perform daily reconciliation of transactions to ensure accuracy and transparency.

Connaissances

Customer service

Bilingual English/Spanish

Financial transactions

Microsoft Office

Outils

POS system

Microsoft Office

Description du poste

PAY-O-MATIC CK CASHI in New York, NY is seeking a Front-Line CSR for full-time in-person work at Store 322, 115 West 23rd Street. The role focuses on delivering outstanding customer service, handling transactions with a POS system, and maintaining security and accuracy in daily cash handling.

The position requires prior customer service experience, proficiency with financial transactions, and bilingual English/Spanish communication, plus MS Office literacy.