Bilingual Front Office Coordinator

Usphysicaltherapy2; Kissimmee (FL); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

401k

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee Assistance Program

Professional development

Employee discounts

Job summary

Ability Rehabilitation in Kissimmee, FL seeks a Full-Time Bilingual Front Office Coordinator to join a friendly, family-oriented team. You will greet patients, handle check-ins/check-outs, answer calls, schedule appointments, and manage data entry with attention to detail.

The role requires 1+ year of medical front office experience, strong phone skills, and proficiency in Word/Excel. Bilingual abilities are a plus as the clinic serves diverse patients.

Qualifications

• Experience in medical front office settings is preferred.
• Strong customer service and communication skills.
• Proficiency in office software and medical scheduling systems.

Responsibilities

• Greet patients and provide outstanding customer service.
• Answer phones and manage electronic scheduling.
• Data entry and record keeping.
• Validate current personal and financial information.
• Verify insurance benefits and benefits details.
• Charge tickets and collect payments.
• Fax, file, and perform other duties as assigned.
• Support a friendly, team-oriented environment.

Skills

Customer service

Telephone skills

Data entry

Word & Excel

Medical front office experience

Education

High school diploma or equivalent

Tools

Medical software

Job description

Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator

who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.

Responsibilities

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling/book appointments
• Data entry
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collecting money over the counter
• Faxing, filing, and performing any other duties assigned

Requirements

• High school diploma or equivalent
• 1+ years of previous knowledge in a medical front office
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Team player attitude and energetic with a focus on excellent customer service
• Available and flexible with your hours
• Close attention to detail
• Great time management and organizational skills

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment.

Benefits

• Competitive salary
• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive