Front Office - Patient Care Coordinator

Briotix Health; Tolland (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision insurance

401k matching

Paid time off

Job summary

Integrated Rehabilitation Services is seeking a friendly medical receptionist to greet patients and provide outstanding customer service. You will coordinate care from initial evaluation to discharge, verify patient information, and maintain charts and EMRs. You will also handle payments, filing, and other duties as assigned.

The role offers a full-time/part-time schedule (30–39 hours per week) with opportunities for professional growth and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• Outstanding in-person and phone customer service.
• Proficient with Word and Excel.
• Strong time management and organizational skills.
• Previous medical receptionist experience preferred but not required.

Responsibilities

• Greeting patients and delivering outstanding customer service.
• Coordinating care from initial evaluation to discharge.
• Verifying current personal and financial information.
• Maintaining patient charts and EMR.
• Collecting, posting, and depositing patient payments.
• Faxing, filing, and other duties as assigned.

Skills

Customer service

Phone support

Time management

Team player

Organizational skills

Education

High school degree or equivalent

Tools

Word

Excel

Job description

At Integrated Rehabilitation Services, we are dedicated to transforming lives through comprehensive and innovative rehabilitation services. As a leading provider in the field, we strive to empower individuals with disabilities and enable them to achieve their highest level of independence and functionality.

Our Mission:Our mission is to enhance the quality of life for individuals of all ages by providing exceptional rehabilitative care. We are committed to offering personalized and evidence-based treatments that address each individual's unique needs, ensuring optimal outcomes and improved well-being.

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Qualifications

• High school degree or equivalent
• Excellent in-person and phone customer service
• Proficient in Word or Excel
• Great time management and organizational skillsBe available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week)
• Team player attitude and energetic with a focus on excellent customer service
• Previous experience working in a medical receptionist role is preferred but not required.

Additional Information

• Competitive compensation
• Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive