Bilingual Front End Associate: Cashier & Guest Service

The Restaurant Store; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

Bonus Opportunities

Job summary

The Restaurant Store in Orlando, FL is seeking a Bilingual Front End Associate to deliver top-notch customer service at the checkout and front end. You will handle cashier duties, assist customers, manage memberships, and support returns with a focus on efficient, accurate transactions.

The role emphasizes Spanish-English communication, product knowledge, and smooth front-end operations to support sales and store goals.

Qualifications

• Minimum of 1 year of relevant experience in retail or supply chain management.
• Strong customer service and communication skills.

Responsibilities

• Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience.
• Consistently achieve high levels of point-of-sale transactions daily.
• Assist customers with accurate register transactions, cash handling, and memberships, including loading purchases into vehicles.
• Process returns and restock items appropriately.
• Expedite customer flow through checkout lanes to minimize wait times.
• Serve as first contact for phone inquiries and guide customers in-store.
• Maintain cleanliness and organization of checkout lanes and front area.
• Educate Spanish-speaking customers on the Brick and Click model.

Skills

Retail experience

Customer service

Tools

MS Office

CRM systems

Project management tools

Job description

The Restaurant Store in Orlando, FL is seeking a Bilingual Front End Associate to deliver top-notch customer service at the checkout and front end. You will handle cashier duties, assist customers, manage memberships, and support returns with a focus on efficient, accurate transactions.

The role emphasizes Spanish-English communication, product knowledge, and smooth front-end operations to support sales and store goals.