Bilingual Front Desk Specialist — English/Spanish

Trophy Nissan; Mesquite (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Training

Competitive pay based on experience

Medical, Dental, and Vision Insurance

Flexible Spending Account

401(k) with Company Match

Life Insurance

Employee Discounts

Opportunities for Advancement

Career Growth with an Established Deal

Paid Training

Job summary

Trophy Nissan in Mesquite, TX is hiring a experienced Bilingual Front Desk Receptionist (English/Spanish) to greet customers, manage front desk duties, and support CRM data entry in a fast-paced automotive dealership. Fluency in English and Spanish is preferred, along with prior receptionist or customer service experience.

The role emphasizes a welcoming first impression, organizational skills, and reliable attendance. Training is provided, with opportunities for advancement within Trophy Nissan.

Qualifications

• Bilingual English/Spanish preferred.
• Ability to communicate effectively with customers in both English and Spanish.
• Previous receptionist, administrative, front desk, or customer service experience required.
• High school diploma or equivalent.
• Excellent verbal and interpersonal communication skills.
• Strong organizational and time-management skills.
• Detail-oriented and able to manage multiple priorities.
• Dependable with a strong attendance record.
• Comfortable working in a fast-paced customer-facing environment.
• Positive, professional attitude.
• Ability to work flexible hours and weekends.
• Professional appearance and demeanor.

Responsibilities

• Greet customers promptly and professionally.
• Create a friendly and welcoming first impression for dealership guests.
• Direct customers to the appropriate department or team member.
• Communicate effectively with English- and Spanish-speaking customers.
• Accurately enter and update customer information in our CRM.
• Assist customers with license plate pickup and related requests.
• Perform general front office and administrative duties.
• Coordinate incoming and outgoing FedEx and UPS deliveries.
• Communicate professionally with customers and dealership team members.
• Maintain an organized and professional front desk area.
• Follow a consistent and reliable work schedule.
• Demonstrate professionalism, integrity, and ethical business practices in every interaction.
• Follow dealership policies and safety procedures.
• Assist with additional administrative and customer service duties as needed.

Skills

Bilingual English/Spanish

Customer service

Front desk experience

Organizational skills

Communication skills

Multitasking

Detail-oriented

Attendance

Education

High School Diploma or Equivalent

Tools

CRM software

Job description

Trophy Nissan in Mesquite, TX is hiring a experienced Bilingual Front Desk Receptionist (English/Spanish) to greet customers, manage front desk duties, and support CRM data entry in a fast-paced automotive dealership. Fluency in English and Spanish is preferred, along with prior receptionist or customer service experience.

The role emphasizes a welcoming first impression, organizational skills, and reliable attendance. Training is provided, with opportunities for advancement within Trophy Nissan.