Bilingual Front Desk - Rockford Dental Office

Dental Dreams, LLC; Rockford (IL); On-site; USD 42,981,000 - 48,712,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Dental Dreams LLC in Rockford, IL is seeking a Front Desk receptionist to join our team. The role focuses on scheduling appointments, providing excellent customer service, and supporting office operations in a fast-paced clinic.

Responsibilities include answering phones, confirming appointments, verifying benefits, and maintaining patient records. Training for dental assistants or office managers is available, with competitive pay and a benefits package including medical/vision, PTO, and 401K.

Qualifications

• Customer service experience is required.
• Familiarity with dental software like Dentrix or Eaglesoft is preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments and manage daily goals.
• Answer phones, confirm appointments, and greet/check-in patients.
• Verify dental benefits and maintain accurate patient records.
• Process payments, co-payments, and deductibles.
• Assist with presenting and explaining treatment plans.

Skills

Customer service

Dentrix/Eaglesoft

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Rockford, IL is seeking a Front Desk receptionist to join our team. The role focuses on scheduling appointments, providing excellent customer service, and supporting office operations in a fast-paced clinic.

Responsibilities include answering phones, confirming appointments, verifying benefits, and maintaining patient records. Training for dental assistants or office managers is available, with competitive pay and a benefits package including medical/vision, PTO, and 401K.