Bilingual Front Desk Associate – Dental Office

Dental Dreams LLC; Rockford (IL); On-site; USD 42,981,000 - 48,712,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Competitive compensation

Job summary

Dental Dreams LLC in Rockford, IL is seeking a full-time bilingual Front Desk Receptionist to join our team. The role focuses on scheduling appointments, supporting operations, and delivering excellent customer service.

We offer competitive compensation and a benefits package including medical/vision insurance, free dental treatment at our locations, PTO, and a 401(k). Successful candidates will greet patients, verify benefits, manage records, and assist with presenting treatment plans in a

Qualifications

• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Customer Service experience

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Rockford, IL is seeking a full-time bilingual Front Desk Receptionist to join our team. The role focuses on scheduling appointments, supporting operations, and delivering excellent customer service.

We offer competitive compensation and a benefits package including medical/vision insurance, free dental treatment at our locations, PTO, and a 401(k). Successful candidates will greet patients, verify benefits, manage records, and assist with presenting treatment plans in a