Front Desk (Rockford)

Dental Dreams, LLC; Rockford (IL); On-site; USD 42,981,000 - 48,712,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Dental Dreams LLC in Rockford, IL is seeking a Front Desk receptionist to join our team. The role focuses on scheduling appointments, providing excellent customer service, and supporting office operations in a fast-paced clinic.

Responsibilities include answering phones, confirming appointments, verifying benefits, and maintaining patient records. Training for dental assistants or office managers is available, with competitive pay and a benefits package including medical/vision, PTO, and 401K.

Qualifications

• Customer service experience is required.
• Familiarity with dental software like Dentrix or Eaglesoft is preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments and manage daily goals.
• Answer phones, confirm appointments, and greet/check-in patients.
• Verify dental benefits and maintain accurate patient records.
• Process payments, co-payments, and deductibles.
• Assist with presenting and explaining treatment plans.

Skills

Customer service

Dentrix/Eaglesoft

Tools

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk (Rockford)

Full Time Clerical Rockford, Rockford, IL, US

3 days ago Requisition ID: 8506

Salary Range: $15.00 To $17.00 Annually

The Role

Dental Dreams LLC in Rockford, IL is hiring Bilingual Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Who Are We

Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessaryMaintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC i s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.