Bilingual Front Desk Receptionist – Part-Time

America; Bolingbrook (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

401k retirement savings with company…

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America’s Best, part of National Vision, is seeking a part-time Front Desk Receptionist to greet customers, manage records, and support smooth scheduling in-store. You will be the friendly first impression and provide prompt service to customers in person or by phone.

Fluency in English and Spanish is required, with 0–2 years of related experience or training preferred. Strong organization and the ability to handle multiple phone lines are essential. Competitive benefits accompany this role.

Qualifications

• Fluent in reading and speaking both English and Spanish.
• Experience as a Receptionist or front desk role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong organizational skills required.

Responsibilities

• Greets customers and provides high quality service in person or by phone.
• Ensures smooth flow of customers through the store and appointment scheduling.
• Answers, screens, and forwards incoming calls per National Vision protocol.
• Processes and understands managed care plans; collects information from insurance as needed.
• Provides customers with accurate information and answers questions.
• Schedules and confirms appointments and classes; maintains patient records.
• Files patient records daily and prepares for next-day appointments.
• Checks order status and informs customers of delays or ready orders.
• Keeps reception area tidy with necessary materials; manages mail and supplies.
• Attends regular meetings and adheres to safety protocols.

Skills

Bilingual English/Spanish

Phone etiquette

Organizational skills

Customer service

Education

High School Diploma or equivalent

Job description

America’s Best, part of National Vision, is seeking a part-time Front Desk Receptionist to greet customers, manage records, and support smooth scheduling in-store. You will be the friendly first impression and provide prompt service to customers in person or by phone.

Fluency in English and Spanish is required, with 0–2 years of related experience or training preferred. Strong organization and the ability to handle multiple phone lines are essential. Competitive benefits accompany this role.