Bilingual Front Desk Receptionist – Medical Office

Community Medical Group; Riverview (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

17 days of paid time off

11 paid holidays and one floating

Medical, dental, and vision coverage

401(k) retirement plan with company

Company-paid life insurance

Opportunities for professional growth

Job summary

Community Medical Group in Riverview, FL, is seeking a friendly Front Office Medical Receptionist to join our team. You will be the first point of contact for patients and visitors, helping create a welcoming experience and supporting scheduling, registration, and insurance verification.

We value courteous service, accurate data entry, and collaboration with providers in a fast-paced outpatient setting. Proficiency with MS Office and EHRs is preferred; bilingual English/Spanish or English/Creole

Qualifications

• Experience in healthcare front office or clerical role preferred.
• Proficiency with MS Office applications required.
• Experience with Electronic Health Records (EHR) preferred.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Ability to understand medical terminology.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Bilingual in English and Spanish or English and Creole preferred.

Responsibilities

• Provide exceptional customer service by greeting patients and visitors in a professional and courteous manner.
• Answer and direct telephone calls while assisting with patient inquiries and requests.
• Complete new patient registration and accurately enter demographic information into the electronic health record system.
• Verify insurance coverage, patient demographics, and eligibility information to support accurate billing and patient records.
• Conduct patient check-in and check-out processes and manage appointments.
• Collect co-payments and self-pay balances while maintaining accurate financial records.
• Document patient messages, requests, and concerns according to established procedures.
• Receive, scan, route, and process incoming documentation and correspondence.
• Assist with forms, referrals, medical records requests, and other patient-related documentation.
• Maintain efficient patient flow and help minimize wait times.
• Utilize Microsoft Office and EHR systems for data entry, reporting, and administrative tasks.
• Ensure compliance with HIPAA, OSHA, and company policies and procedures.
• Perform additional duties as assigned.

Skills

Customer service

Microsoft Office

EHR systems

Interpersonal skills

Verbal and written communication

Medical terminology

Organizational skills

Bilingual (EN+ES/CR)

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Community Medical Group in Riverview, FL, is seeking a friendly Front Office Medical Receptionist to join our team. You will be the first point of contact for patients and visitors, helping create a welcoming experience and supporting scheduling, registration, and insurance verification.

We value courteous service, accurate data entry, and collaboration with providers in a fast-paced outpatient setting. Proficiency with MS Office and EHRs is preferred; bilingual English/Spanish or English/Creole