Bilingual Front Desk Receptionist – Customer Care & Growth

Stephaniezowens; Baltimore (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Opportunity for advancement

Paid time off

Signing bonus

Job summary

Stephaniezowens seeks a dedicated Front Desk Receptionist to enhance customer service at our Baltimore office. Candidates must be bilingual in English and Spanish, with strong organizational skills and a friendly approach to customer interaction. This full-time role offers opportunities for growth and responsibilities include greeting customers, managing appointments, and providing stellar customer service.

Compensation ranges from $35,000 to $50,000 annually, commensurate with experience, within a supportive environment that values your development in the insurance industry.

Qualifications

• Must be fully bilingual in English and Spanish (spoken and written).
• Preferred experience in a receptionist, front desk, or customer service role.
• Exceptional organization, attention to detail, and ability to multitask.

Responsibilities

• Greet customers and manage front-desk traffic effectively.
• Assist with inquiries and maintain accurate customer records.
• Provide excellent customer service in both English and Spanish.

Skills

Bilingual in English and Spanish

Strong communication skills

Customer service experience

Organizational skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Stephaniezowens seeks a dedicated Front Desk Receptionist to enhance customer service at our Baltimore office. Candidates must be bilingual in English and Spanish, with strong organizational skills and a friendly approach to customer interaction. This full-time role offers opportunities for growth and responsibilities include greeting customers, managing appointments, and providing stellar customer service.

Compensation ranges from $35,000 to $50,000 annually, commensurate with experience, within a supportive environment that values your development in the insurance industry.