Bilingual Front Desk Receptionist (Chicago Heights)

Dental Dreams LLC; Chicago Heights (IL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Medical Insurance

Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams LLC in Chicago Heights, IL is hiring Front Desk Receptionists to join a fast-paced dental office. The role focuses on scheduling appointments, verifying benefits, and providing excellent patient service. Bilingual in Spanish is preferred and experience with Dentrix/Eaglesoft is a plus.

The team emphasizes strong communication and teamwork, with opportunities to support treatment planning and patient education, while maintaining a professional, welcoming front desk environment.

Qualifications

• Bilingual Spanish is required.
• Customer service experience is essential.
• Experience with Dentrix and/or Eaglesoft software.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Verify dental benefits accurately.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Bilingual (Spanish)

Customer Service experience

Dentrix

Eaglesoft

Tools

Dentrix

Eaglesoft

Job description

The Role : Dental Dreams LLC in Chicago Heights, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will be bilingual (Spanish), with great customer service skills and a passion for helping others.

Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first‑class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first‑class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• FREE dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and More

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check‑in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast‑paced environment
• Collect payments, co‑payments, and deductibles
• Create insurance claims and submit pre‑authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.