Front Desk Receptionist (Pulaski/W 43rd)

Dental Dreams LLC; Illinois; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams LLC is hiring Front Desk Receptionists for its Studio Dental office in Chicago. The role focuses on scheduling appointments, assisting with office goals, and delivering excellent customer service.

Preference is given to candidates who are bilingual in Spanish. Experience with Dentrix or Eaglesoft is a plus. Training is available, and a supportive team environment is emphasized.

Qualifications

• Bilingual (Spanish) required or preferred.
• Excellent customer service experience.
• Dentrix and/or Eaglesoft experience preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Greet and check-in patients, answer phones, and confirm appointments.
• Schedule patient appointments and manage monthly and daily goals.
• Verify dental benefits and collect co-pays/deductibles.
• Create insurance claims and submit pre-authorizations.
• Maintain accurate patient records in a fast-paced environment.

Skills

Bilingual (Spanish)

Excellent Customer Service

Tools

Dentrix

Eaglesoft

Job description

The Role: Studio Dental / Dental Dreams, located in Chicago's Archer Heights neighborhood, is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. It is preferred that candidates are Bilingual - Spanish.

Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• FREE dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance, and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Excellent Customer Service experience
• Dentrix and/or Eaglesoft experience (preferred)

We are also interested in training those seeking to become Dental Assistants. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Studio Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.