Bilingual Front Desk Pro: Welcoming & Professional

Behavior Treatment & Analysis; Walnut Creek (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Behavior Treatment & Analysis is seeking a friendly, organized Bilingual Front Desk Associate in Walnut Creek, CA. This role serves as the first point of contact for clients, families, visitors, and team members, delivering a welcoming and professional experience in both English and Spanish.

The ideal candidate will have strong communication skills, be comfortable handling multiple tasks, and provide reliable administrative support, including scheduling and mail handling, in a fast-paced

Qualifications

• Advanced proficiency in both English and Spanish, including verbal and written communication.
• High school diploma or equivalent required.
• Proficiency in Microsoft Office Suite.
• Experience using scheduling or administrative software is preferred.

Responsibilities

• Welcome and assist clients, families, visitors, and guests upon arrival.
• Answer questions and address general inquiries or direct them to the appropriate team member.
• Answer and manage incoming phone calls, transferring or redirecting calls as needed.
• Monitor and manage incoming and outgoing mail and packages.
• Check, sort, and forward general emails to the appropriate department or team member.
• Maintain a clean, organized, and welcoming front desk and reception area.
• Monitor office supply inventory and coordinate supply requests or orders as needed.
• Assist with basic administrative and clerical tasks, including document and file management.
• Support scheduling and other administrative processes as assigned.
• Provide general administrative support to the team as needed.

Skills

Bilingual English Spanish

Customer service

Multitasking

Organizational skills

Education

High School Diploma

Tools

Microsoft Office

Scheduling software

Job description

Behavior Treatment & Analysis is seeking a friendly, organized Bilingual Front Desk Associate in Walnut Creek, CA. This role serves as the first point of contact for clients, families, visitors, and team members, delivering a welcoming and professional experience in both English and Spanish.

The ideal candidate will have strong communication skills, be comfortable handling multiple tasks, and provide reliable administrative support, including scheduling and mail handling, in a fast-paced