Bilingual Corporate Receptionist (Spanish/English)

Behavioral Framework, LLC; Rockville (MD); On-site; USD 50,000 - 55,000; Full time

Job summary

Behavioral Framework, LLC in Rockville, MD is seeking a bilingual corporate receptionist to join our front desk team. You will answer, screen, and forward calls, greet visitors, manage mail, and provide general administrative support.

The ideal candidate has a high school diploma, at least two years of front desk or customer service experience, strong Word/Excel skills, and Spanish language ability. Healthcare exposure is a plus, and Apple product familiarity is welcome.

Qualifications

• High school diploma or equivalent required.
• Two years of front desk or customer service experience.
• Strong Word and Excel skills.
• Spanish language ability required.
• Healthcare field experience is a plus.
• Knowledge of behavioral health terminology and insurance terminology is a plus.
• Familiarity with Apple products is a plus.

Responsibilities

• Answer, screen, and forward all incoming calls.
• Greet, screen and announce all incoming visitors.
• Respond promptly and accurately to inquiries and requests via phone, email, and in-person.
• Receive, sort, and distribute mail; process outgoing mail and packages.
• Assist with gathering and distributing materials; track outgoing client materials.
• Maintain clean and orderly office areas, conference rooms, and kitchen.

Skills

Customer service

Verbal & written communication

Interpersonal skills

Organizational skills

Problem-solving

Spanish speaking

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Apple products

Office equipment (copiers, fax)

Job description

Behavioral Framework, LLC in Rockville, MD is seeking a bilingual corporate receptionist to join our front desk team. You will answer, screen, and forward calls, greet visitors, manage mail, and provide general administrative support.

The ideal candidate has a high school diploma, at least two years of front desk or customer service experience, strong Word/Excel skills, and Spanish language ability. Healthcare exposure is a plus, and Apple product familiarity is welcome.