Bilingual Front Desk Pro — Dental Office Ops & Scheduling

Main Street Dental Care; New City (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Company parties

Donation matching

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Job summary

Main Street Dental Care in New City, NY seeks a detail-oriented Front Office Associate to manage all frontdesk workflows, including patient scheduling, accounts receivable, and inventory order placement. You will master our frontdesk/backdesk software and be the first and last touchpoint with patients, ensuring excellent service quality and smooth frontdesk operations.

Ideal candidates are fluent in English and Spanish, with 1–2 years of frontdesk experience, strong communication skills, and a

Qualifications

• Minimum 1–2 years of front desk experience in healthcare or dental setting.
• Fluent in English and Spanish with excellent communication abilities.
• Proficient in Microsoft Word and Excel; capable of multi-tasking in a fast-paced environment.
• People-focused, with the ability to handle challenging interactions calmly.
• Self-driven and able to work independently while supporting team goals.
• Strong organizational skills and attention to detail across workflows.
• Collaborative team player with a positive attitude.

Responsibilities

• End-to-end frontdesk operations management.
• Patient scheduling and management to ensure professional service from start to finish.
• Insurance management from applications to payment submissions.
• Accounts receivables management and accurate record-keeping.
• Accounts payables coordination with the back office for supplies.
• Collaborate with Office Manager on workflow optimizations.
• Perform ad hoc duties during expansion.

Skills

Front desk experience

Bilingual English/Spanish

Communication skills

MS Office (Word, Excel)

People-oriented

Self-starter

Detail-oriented

Team player

Tools

EagleSoft

Job description

Main Street Dental Care in New City, NY seeks a detail-oriented Front Office Associate to manage all frontdesk workflows, including patient scheduling, accounts receivable, and inventory order placement. You will master our frontdesk/backdesk software and be the first and last touchpoint with patients, ensuring excellent service quality and smooth frontdesk operations.

Ideal candidates are fluent in English and Spanish, with 1–2 years of frontdesk experience, strong communication skills, and a