Bilingual Dental Front Office Associate - Patient Concierge

Health District; Fort Collins (CO); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental benefits

401(a) retirement plan

457(b) retirement plan

Paid time off

Job summary

Health District Family Dental Clinic seeks a Front Office Associate to serve as the face of the clinic, greeting patients, registering, scheduling, and performing administrative tasks to support operations. The role requires multitasking and effective communication with diverse clients in a friendly, professional manner.

Ideal candidates have at least one year in a dental/medical front desk setting, with bilingual English/Spanish abilities preferred.

Qualifications

• High school diploma or GED is required.
• At least 1 year of experience in a dental or medical front desk position.
• Written and oral fluency in English; Spanish language preferred.
• Strong cultural competence and ability to work with diverse populations.

Responsibilities

• Provide exceptional customer service to patients and visitors.
• Provide clerical support: data entry, word processing, filing, scanning.
• Handle multi-line phone system, transfer calls, manage voicemail, take messages.
• Check patients in and out and schedule appointments including walk-ins.
• Prepare daily cash reports and reconcile cash drawer.

Skills

Bilingual English/Spanish

Cultural competence

Education

High school diploma or GED

Job description

Health District Family Dental Clinic seeks a Front Office Associate to serve as the face of the clinic, greeting patients, registering, scheduling, and performing administrative tasks to support operations. The role requires multitasking and effective communication with diverse clients in a friendly, professional manner.

Ideal candidates have at least one year in a dental/medical front desk setting, with bilingual English/Spanish abilities preferred.