Bilingual Dental Front Desk Specialist

West Coast Dental Services; Menifee (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

West Coast Dental Services is seeking a friendly Receptionist to manage front-desk operations in a fast-paced dental office. You will greet patients, schedule appointments, collect payments, verify insurance, and maintain patient charts and records.

The role requires bilingual English/Spanish abilities, familiarity with dental software (EagleSoft/Dentrix/QSI), and the ability to multitask while delivering superior patient service in a team environment.

Qualifications

• High School Diploma or GED required.
• Bilingual in English and Spanish required or beneficial depending on location.
• Prior front office experience in medical/dental settings preferred.
• Proficient with PC and Outlook; comfortable with dental software.

Responsibilities

• Greet and check-in/out patients with a warm smile.
• Assist patients with scheduling and treatment coordination.
• Check-in/check-out and confirm patient details; thank patients for visiting.
• Assist with paperwork for dental services and financial responsibilities.
• Maintain a neat reception area and back office; restrooms tidy.
• Prepare charts for new and current patients; update information.
• Obtain and verify patient insurance information; check eligibility.
• Schedule and confirm patient appointments; collect payments.
• Post payments and print receipts in the practice system.
• Handle recall and no-show follow-up; participate in staff meetings.

Skills

Bilingual English & Spanish

Front office experience

Proficient with PC & Outlook

Strong written & verbal communication

Strong interpersonal skills

Multitasking

Independent work with minimal guidance

Ability to work in fast-paced env

Education

High School Diploma or GED

Tools

EagleSoft

Dentrix

QSI

Outlook

Job description

West Coast Dental Services is seeking a friendly Receptionist to manage front-desk operations in a fast-paced dental office. You will greet patients, schedule appointments, collect payments, verify insurance, and maintain patient charts and records.

The role requires bilingual English/Spanish abilities, familiarity with dental software (EagleSoft/Dentrix/QSI), and the ability to multitask while delivering superior patient service in a team environment.