Bilingual Front Desk Patient Services Pro

Island Dermatology; Glendora (CA); On-site; USD 26,174 - 28,929; Full time

Job summary

Island Dermatology is seeking a Patient Services Representative at the front desk in Glendora, CA. You will greet patients, handle registration and appointment scheduling, and coordinate clinical calls to ensure a smooth patient experience.

The role requires bilingual Spanish proficiency and the ability to navigate multiple computer systems while collecting payments at the time of service. A positive attitude and attention to detail are essential for quality patient care.

Qualifications

• High school diploma or equivalent is required.
• Experience in medical office settings preferred.
• Bilingual Spanish is mandatory for this role.

Responsibilities

• Greet and register patients; schedule appointments with strong customer service.
• Coordinate and triage clinical calls to the appropriate departments.
• Assist patients with forms to ensure accurate and complete records.
• Maintain a clean, welcoming front desk and lobby area.

Skills

Microsoft Office

Bilingual Spanish

Multiple computer systems

Patient payments collection

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Island Dermatology is seeking a Patient Services Representative at the front desk in Glendora, CA. You will greet patients, handle registration and appointment scheduling, and coordinate clinical calls to ensure a smooth patient experience.

The role requires bilingual Spanish proficiency and the ability to navigate multiple computer systems while collecting payments at the time of service. A positive attitude and attention to detail are essential for quality patient care.