Bilingual Front Desk & Patient Care Coordinator

Elnunu Medical Pc; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

El Nunu Medical, P.C. in Brooklyn is seeking a friendly Front Desk / Patient Care Coordinator to join our patient-centered practice. We value compassionate service, accurate record-keeping, and clear communication.

You will welcome patients, schedule appointments, verify benefits, coordinate referrals and prior authorizations, and maintain EMR records. Bilingual English/Spanish required; 1–2 years medical office experience preferred; hardworking, dependable team player.

Qualifications

• Bilingual in English and Spanish (required).
• 1–2 years of experience in a medical office or healthcare setting preferred.
• Knowledge of insurance verification, referrals, and prior authorization processes.
• Proficiency with EMR/EHR systems and Microsoft Office.
• Strong communication, multitasking, and organizational skills.
• Compassionate, team-oriented, and dependable personality.

Responsibilities

• Welcome patients and manage front desk operations with a friendly, professional attitude.
• Schedule, confirm, and follow up on patient appointments.
• Reach out to patients to schedule follow-ups, review lab results, and coordinate provider visits.
• Review and organize emails and forms for providers; ensure timely completion and communication.
• Check insurance eligibility and verify patient benefits prior to visits.
• Process referrals and submit prior authorizations for tests, procedures, and medications.
• Communicate effectively with patients, providers, and insurance companies.
• Maintain accurate and confidential patient records within the EMR system.
• Support the overall workflow of the office and assist with special projects as needed.

Skills

Bilingual English/Spanish

EMR/EHR proficiency

Microsoft Office

Communication skills

Multitasking

Tools

EMR/EHR systems

Job description

El Nunu Medical, P.C. in Brooklyn is seeking a friendly Front Desk / Patient Care Coordinator to join our patient-centered practice. We value compassionate service, accurate record-keeping, and clear communication.

You will welcome patients, schedule appointments, verify benefits, coordinate referrals and prior authorizations, and maintain EMR records. Bilingual English/Spanish required; 1–2 years medical office experience preferred; hardworking, dependable team player.