Bilingual Front Desk & Office Support Specialist

Malman Law; Chicago (IL); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Malman Law is seeking a Client Services & Office Support Specialist to support front office operations in our Chicago office. This full-time, in-office role requires a warm, professional demeanor to create positive first impressions and manage clerical tasks for a smooth client experience.

The position is client-facing, with bilingual Spanish proficiency and strong communication skills. You will assist with check-ins, document handling, scheduling, and office logistics to ensure an efficient,

Qualifications

• Bilingual in Spanish and English is required.
• High school diploma or equivalent is required.
• Prior office, customer service, or administrative experience is preferred.
• Excellent communication and interpersonal skills with a strong customer-service focus.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills, attention to detail, and the ability to prioritize tasks.

Responsibilities

• Greeting clients and visitors to ensure they feel welcomed and comfortable.
• Check-in clients, scan IDs, and notify the appropriate team member of arrivals.
• Provide backup coverage for front office duties as needed.
• Scan and distribute documents for records retention.
• Schedule deliveries and coordinate courier services; manage office calendars.
• Distribute medical record checks and provider checks daily as requested.

Skills

Bilingual Spanish & English

Excellent communication

Strong interpersonal skills

Customer service mindset

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Malman Law is seeking a Client Services & Office Support Specialist to support front office operations in our Chicago office. This full-time, in-office role requires a warm, professional demeanor to create positive first impressions and manage clerical tasks for a smooth client experience.

The position is client-facing, with bilingual Spanish proficiency and strong communication skills. You will assist with check-ins, document handling, scheduling, and office logistics to ensure an efficient,