Bilingual Front Desk & Client Experience Lead

The Torkzadeh Law Firm; Chicago, Northern (IL, KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Comprehensive medical insurance

Dental, vision, life insurance

401(k) retirement plan with match

Regular firm events

Career growth opportunities

Job summary

TORKLAW is seeking an Office Ambassador/Receptionist in Chicago to greet clients, manage the front desk with warmth and professionalism, and ensure every visitor feels welcome.

You will handle calls, route messages, coordinate meetings, and support attorneys and teammates to keep the office organized and efficient. This is an in-office, full-time role that rewards initiative, ownership, and a polished, client-focused mindset.

Qualifications

• Experience in hospitality or high-touch service environments is valuable.
• Excellent communication skills in person, over the phone, and in writing.
• Strong attention to detail with a proactive ownership mindset.

Responsibilities

• Greet clients and visitors warmly, understand their needs, and ensure they are taken care of quickly and professionally.
• Answer and route incoming calls, take accurate messages, and direct to the appropriate person.
• Keep the front office organized, welcoming, and ready for clients and meetings; coordinate rooms and events.
• Assist with mail, deliveries, supplies, and general office operations; support attorneys and team members.

Skills

Hospitality

Excellent communication

Attention to detail

Ownership mindset

Job description

TORKLAW is seeking an Office Ambassador/Receptionist in Chicago to greet clients, manage the front desk with warmth and professionalism, and ensure every visitor feels welcome.

You will handle calls, route messages, coordinate meetings, and support attorneys and teammates to keep the office organized and efficient. This is an in-office, full-time role that rewards initiative, ownership, and a polished, client-focused mindset.