Bilingual Front Desk & Membership Coordinator

Boys & Girls Clubs of Delaware; Canby Park Estates (DE); On-site; USD 32,000 - 42,000; Full time

Job summary

Boys & Girls Clubs of Delaware is seeking an Administrative Assistant - Bilingual to manage membership registration, front desk operations and communications at 669 S. Union Street.

The role requires fluency in English and Spanish, proficiency with Word, Excel and Outlook, and strong organizational skills. You will greet members, process registrations, handle payments, and maintain accurate records in a fast-paced club setting.

Qualifications

• Fluency in both English and Spanish with strong verbal and written communication.
• Proficient in Word, Excel and Outlook.
• Six months experience managing and tracking various kinds of data.
• First Aid/CPR certification preferred.
• Pass FBI clearance, Delaware criminal history and related background checks per DelaCare.
• Strong customer service and organizational skills.

Responsibilities

• Interpret and articulate the Boys & Girls Club philosophy, objectives and programs to members, parents and the public.
• Maintain compliance with state licensing requirements for school-age centers.
• Receive and register new members, issue membership cards, and manage visitor sign-in.
• Maintain accurate membership, attendance, and payment records.
• Prepare letters, forms, and reports; assist Program Director as needed.
• Adhere to organizational financial policies and handle money responsibly.
• Provide a welcoming, positive presence for youth, staff and visitors.

Skills

Fluency in English & Spanish

Microsoft Word

Microsoft Excel

PowerPoint

Customer service

First Aid/CPR certification

Education

High School diploma or equivalency

Tools

Outlook

Job description

Boys & Girls Clubs of Delaware is seeking an Administrative Assistant - Bilingual to manage membership registration, front desk operations and communications at 669 S. Union Street.

The role requires fluency in English and Spanish, proficiency with Word, Excel and Outlook, and strong organizational skills. You will greet members, process registrations, handle payments, and maintain accurate records in a fast-paced club setting.