Bilingual Front Desk – Medical Office Receptionist

Celebration Health & Wellness; Celebration (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation time

Company holidays (7)

Health and dental insurance

401k

Uniform allowance

Job summary

Celebration Health & Wellness is seeking a dependable, friendly Front Desk Reception Professional for our Celebration, FL practice. You will be the first point of contact, greeting patients and visitors with warmth, handling check-in/out, insurance verification, and co-pays while maintaining a polite,professional demeanor.

The role requires English fluency and Spanish bilingual ability, strong communication, and a team-oriented mindset to support obstetrics/gynecology service delivery in a

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to multi-task.
• 1+ year experience in Obstetrics & Gynecology.
• 1+ year of customer service experience.
• Team-oriented attitude and a commitment to supporting colleagues and patients.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive and professional experience
• Schedule appointments and manage calendars for multiple providers
• Support with managing insurance, benefits and eligibility
• Answer incoming calls and route messages appropriately
• Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
• Perform administrative tasks such as answering calls, scanning, faxing, and data entry
• Communicate effectively with patients and collaborate with the team
• Exhibit excellent customer service skills at all times
• Adhere to HIPAA laws regarding the sharing of personal medical information
• Perform additional duties as needed to support office operations

Skills

Bilingual English/Spanish

Communication skills

Detail-oriented

Multi-tasking

Customer service

Education

High school diploma or equivalent

Tools

Athena EMR

Job description

Celebration Health & Wellness is seeking a dependable, friendly Front Desk Reception Professional for our Celebration, FL practice. You will be the first point of contact, greeting patients and visitors with warmth, handling check-in/out, insurance verification, and co-pays while maintaining a polite,professional demeanor.

The role requires English fluency and Spanish bilingual ability, strong communication, and a team-oriented mindset to support obstetrics/gynecology service delivery in a