Front Desk Medical Reception - Celebration OBGYN (Celebration)

CELEBRATION HEALTH & WELLNESS, LLC; Celebration (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k

Paid vacation

Company holidays

Uniform allowance

Job summary

Celebration Health & Wellness, LLC is seeking a dependable Front Desk Reception Professional for our high-volume OB/GYN practice in Celebration, FL. You are the first impression and will greet patients, schedule appointments, verify insurance, and support the clinical team.

Fluency in English is required and Spanish bilingual ability is essential to serve our diverse patient population. The role emphasizes excellent communication, accuracy, HIPAA compliance, and a warm, professional demeanor.

Qualifications

• High school diploma or equivalent required.
• Bilingual in English and Spanish required.
• Excellent verbal and written communication.
• Strong attention to detail and multi-tasking ability.
• At least 1 year of customer service in a medical setting preferred.

Responsibilities

• Greet patients and visitors warmly to ensure a positive and professional experience.
• Schedule appointments and manage calendars for multiple providers.
• Assist with insurance eligibility and billing support.
• Answer calls and route messages appropriately.
• Check patients in/out, verify insurance, collect co-pays and balances.
• Perform administrative tasks such as scanning, faxing, and data entry.
• Communicate effectively with patients and team.
• Maintain HIPAA compliance.

Skills

Bilingual English & Spanish

Customer service

Attention to detail

Multi-tasking

Scheduling appointments

Education

High school diploma or equivalent

Tools

Athena EMR

Job description

Join Our Team as a Full-Time Front Desk / Medical Reception Professional!

Office Location: Celebration, FL

About Us:

Celebration Health & Wellness is a high-volume private practice specializing in Women’s and Children’s Health. With over 25 years of combined experience, our skilled and compassionate team is dedicated to providing exceptional care.

At Celebration Obstetrics & Gynecology, our team is committed to helping women maintain optimal wellness through compassionate, individualized care.

Position Overview:

You are the first impression of our practice—and one of the most important drivers of our patient experience.

We are seeking a dependable, friendly, and highly organized Front Desk Reception Professionals to join our fast-paced, patient-centered Obstetrics & Gynecology practice. As the first point of contact, this role plays a critical part in creating a welcoming, efficient, and professional environment for every patient who walks through our doors.

This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a warm and compassionate approach. Fluency in English is required, and bilingual proficiency in Spanish is required to effectively support and serve our diverse patient population.

Key Responsibilities

• Greet patients and visitors warmly, ensuring a positive and professional experience
• Schedule appointments and manage calendars for multiple providers
• Support with managing insurance, benefits and eligibility
• Answer incoming calls and route messages appropriately
• Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
• Perform administrative tasks such as answering calls, scanning, faxing, and data entry
• Communicate effectively with patients and collaborate with the team
• Exhibit excellent customer service skills at all times
• Adhere to HIPAA laws regarding the sharing of personal medical information
• Perform additional duties as needed to support office operations

Minimum Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong attention to detail and ability to multi-task
• 1+ year experience in Obstetrics & Gynecology
• 1+ year of customer service experience
• Bilingual in English & Spanish (required)
• Team-oriented attitude and a commitment to supporting colleagues and patients

Preferred Qualifications

• Experience with Athena EMR
• Previous medical office or front desk experience
• Experience with insurance, benefits and eligibility

We offer:

• A warm, supportive team environment
• Opportunities to expand clinical skills in women’s health
• The chance to make a meaningful impact on patient lives every day
• Our compensation package is generous, including paid vacation time, company holidays (7), health and dental insurance, 401k, uniform allowance, and more.

Schedule

• Full-time, 8-hour shifts (M-F)

Our practice supports patients across Central Florida and is recognized for flexible scheduling, professional care, and a patient first approach.

We look forward to hearing from you!