Front Desk Medical Reception - Celebration, FL

Celebration Health & Wellness; Celebration (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation time

Company holidays (7)

Health and dental insurance

401k

Uniform allowance

Job summary

Celebration Health & Wellness is seeking a dependable, friendly Front Desk Reception Professional for our Celebration, FL practice. You will be the first point of contact, greeting patients and visitors with warmth, handling check-in/out, insurance verification, and co-pays while maintaining a polite,professional demeanor.

The role requires English fluency and Spanish bilingual ability, strong communication, and a team-oriented mindset to support obstetrics/gynecology service delivery in a

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to multi-task.
• 1+ year experience in Obstetrics & Gynecology.
• 1+ year of customer service experience.
• Team-oriented attitude and a commitment to supporting colleagues and patients.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive and professional experience
• Schedule appointments and manage calendars for multiple providers
• Support with managing insurance, benefits and eligibility
• Answer incoming calls and route messages appropriately
• Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
• Perform administrative tasks such as answering calls, scanning, faxing, and data entry
• Communicate effectively with patients and collaborate with the team
• Exhibit excellent customer service skills at all times
• Adhere to HIPAA laws regarding the sharing of personal medical information
• Perform additional duties as needed to support office operations

Skills

Bilingual English/Spanish

Communication skills

Detail-oriented

Multi-tasking

Customer service

Education

High school diploma or equivalent

Tools

Athena EMR

Job description

Join Our Team as a Full-Time Front Desk / Medical Reception Professional!

Office Location: Celebration, FL

About Us: Celebration Health & Wellness is a high-volume private practice specializing in Women’s and Children’s Health. With over 25 years of combined experience, our skilled and compassionate team is dedicated to providing exceptional care.

At Celebration Obstetrics & Gynecology, our team is committed to helping women maintain optimal wellness through compassionate, individualized care.

Position Overview

You are the first impression of our practice—and one of the most important drivers of our patient experience.

We are seeking a dependable, friendly, and highly organized Front Desk Reception Professionals to join our fast-paced, patient-centered Obstetrics & Gynecology practice. As the first point of contact, this role plays a critical part in creating a welcoming, efficient, and professional environment for every patient who walks through our doors.

This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a warm and compassionate approach. Fluency in English is required, and bilingual proficiency in Spanish is required to effectively support and serve our diverse patient population.

Key Responsibilities

• Greet patients and visitors warmly, ensuring a positive and professional experience
• Schedule appointments and manage calendars for multiple providers
• Support with managing insurance, benefits and eligibility
• Answer incoming calls and route messages appropriately
• Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
• Perform administrative tasks such as answering calls, scanning, faxing, and data entry
• Communicate effectively with patients and collaborate with the team
• Exhibit excellent customer service skills at all times
• Adhere to HIPAA laws regarding the sharing of personal medical information
• Perform additional duties as needed to support office operations
• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong attention to detail and ability to multi-task
• 1+ year experience in Obstetrics & Gynecology
• 1+ year of customer service experience
• Team-oriented attitude and a commitment to supporting colleagues and patients

Preferred Qualifications

• Experience with Athena EMR
• Previous medical office or front desk experience
• Experience with insurance, benefits and eligibility

We offer:

• A warm, supportive team environment
• Opportunities to expand clinical skills in women’s health
• The chance to make a meaningful impact on patient lives every day
• Our compensation package is generous, including paid vacation time, company holidays (7), health and dental insurance, 401k, uniform allowance, and more.

Schedule

• Full-time, 8-hour shifts (M-F)

Our practice supports patients across Central Florida and is recognized for flexible scheduling, professional care, and a patient first approach.