Bilingual Front Desk Medical Assistant - Patient Care

BMI Surgical Institute; Atlanta (GA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

BMI Surgical Institute in Atlanta, GA is seeking a motivated Front Desk Medical Assistant to be the welcoming face of our practice. This role emphasizes patient-first service and strong organizational skills to support a dynamic surgical team.

We are specifically looking for a bilingual Spanish-speaking candidate who can manage front desk duties, schedule appointments, verify insurance, and coordinate with clinical staff to ensure smooth patient flow in a fast-paced environment.

Qualifications

• High school diploma or GED required; Medical Assistant certification (CMA or RMA) preferred
• Prior experience in a medical front office or clinical setting strongly preferred
• Familiarity with EHR/EMR systems and medical scheduling software
• Knowledge of insurance verification and prior authorization processes
• Excellent communication, multitasking, and customer service skills
• Professional, compassionate demeanor with a patient-centered approach
• Ability to thrive in a fast-paced surgical or specialty care environment

Responsibilities

• Greet and check in patients, ensuring a warm and professional front desk experience
• Schedule and confirm patient appointments, surgeries, and follow-up visits
• Verify insurance eligibility and assist with prior authorizations
• Collect and update patient demographics, medical histories, and intake forms
• Answer and route incoming calls, messages, and patient inquiries
• Maintain accurate electronic health records (EHR) and patient files
• Coordinate with clinical staff to ensure smooth patient flow throughout the office

Skills

Bilingual Spanish

Communication

Customer service

Multitasking

Education

High school diploma or GED

CMA or RMA certification preferred

Tools

EHR/EMR systems

Medical scheduling software

Job description

BMI Surgical Institute in Atlanta, GA is seeking a motivated Front Desk Medical Assistant to be the welcoming face of our practice. This role emphasizes patient-first service and strong organizational skills to support a dynamic surgical team.

We are specifically looking for a bilingual Spanish-speaking candidate who can manage front desk duties, schedule appointments, verify insurance, and coordinate with clinical staff to ensure smooth patient flow in a fast-paced environment.