Bilingual Front Desk & Guest Experience Specialist

Warren Henry Automotive Group; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Jaguar Land Rover West Broward seeks a Customer Care Specialist at the front desk. You will greet visitors, answer inquiries, and direct customers to the right departments in a fast-paced dealership.

The role requires a high school diploma or GED, at least one year of customer service experience, and bilingual English/Spanish. Proficiency with Microsoft Office is expected, with weekend/holiday availability.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service experience in a high walk-in traffic environment.
• Proficient with Microsoft Office Suite.

Responsibilities

• Greet visitors entering the premises in a friendly manner and direct them to the appropriate destination.
• Answer inquiries and provide information to walk-in and phone-in customers.
• Process and relay messages, invoices, and other documents as needed.
• Operate the reception area and maintain a neat, organized lobby.
• Collaborate with sales staff to ensure a smooth customer experience.

Skills

Customer service

Bilingual English/Spanish

Microsoft Office

Education

GED or High School Diploma

Job description

Jaguar Land Rover West Broward seeks a Customer Care Specialist at the front desk. You will greet visitors, answer inquiries, and direct customers to the right departments in a fast-paced dealership.

The role requires a high school diploma or GED, at least one year of customer service experience, and bilingual English/Spanish. Proficiency with Microsoft Office is expected, with weekend/holiday availability.