Bilingual Front Desk Coordinator — Law Firm

Lerner & Rowe Injury Attorneys; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discretionary bonus

Benefits

Job summary

Lerner & Rowe Injury Attorneys is seeking a warm, organized Receptionist for the Paradise Valley office. You will greet clients, answer calls in English and Spanish, and connect visitors with the appropriate team member.

This full-time, in-person role is based in Las Vegas with an 8:00am to 5:00pm schedule and a discretionary bonus potential. Your responsibilities include managing a multi-line phone system, assisting with documentation, and preserving client confidentiality.

Qualifications

• High school diploma or GED required.
• 1+ year of receptionist/front desk/customer service experience.
• Bilingual in English and Spanish; strong spoken/written English and Spanish.
• Comfort with computers, including email, scheduling software, and basic Microsoft Office or Google Workspace.
• Ability to work on-site in Yuma during regular business hours.

Responsibilities

• Answer a multi-line phone system promptly and professionally, in English and Spanish, and route calls to attorneys, case managers, intake staff, or other team members; take accurate, detailed messages when staff is unavailable.
• Greet every visitor promptly and courteously; assist new and current clients with documentation requests and connect them with an intake specialist or attorney.
• Keep the reception area clean, welcoming, and accessible, and maintain office supplies
• Receive, sort, and distribute incoming mail, faxes, and deliveries; prepare outgoing mail.
• Protect client confidentiality and handle sensitive personal, medical, and financial information with discretion.
• Other duties as assigned.

Skills

Bilingual English/Spanish

Computer literacy

Customer service experience

Phone etiquette

On-site work readiness

Education

High school diploma or GED

Tools

Litify

Clio

Filevine

Multi-line phone systems

Job description

Lerner & Rowe Injury Attorneys is seeking a warm, organized Receptionist for the Paradise Valley office. You will greet clients, answer calls in English and Spanish, and connect visitors with the appropriate team member.

This full-time, in-person role is based in Las Vegas with an 8:00am to 5:00pm schedule and a discretionary bonus potential. Your responsibilities include managing a multi-line phone system, assisting with documentation, and preserving client confidentiality.