Bilingual Front Desk & Admin Support Specialist

GoochlandCares; Maidens (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Not specified

Job summary

GoochlandCares is seeking a Bilingual Administrative Assistant to streamline front desk operations, translate materials from English to Spanish, and support registration, development, and outreach efforts. The role requires a trauma-informed approach, confidentiality, and the ability to collaborate with staff, volunteers, and clients in a dynamic nonprofit environment.

You will manage client intake, file organization, and daily communications, ensuring accurate data entry and efficient

Qualifications

• Fluent in English and Spanish, both written and spoken.
• 1 year of office experience translating/interpreting English/Spanish.
• Ability to translate for Spanish-speaking clients and address language barriers.
• Experience with data entry and creating spreadsheets.

Responsibilities

• Translate documents, flyers, and policies from English to Spanish.
• Greet clients, staff, volunteers, visitors, and donors at Front Desk.
• Enter client data and track daily visitors for reporting.
• Coordinate with volunteers and staff during absences and PTO.
• Support Registration by completing client intake and organizing documents.
• Assist Development by obtaining donations and sending thank-you letters.

Skills

Bilingual English/Spanish

Data entry

Phone system handling

Interpersonal skills

Multitasking

Trauma-informed care

Confidentiality

Notary

Education

High School diploma or GED

Tools

Microsoft Excel

Microsoft Office

Job description

GoochlandCares is seeking a Bilingual Administrative Assistant to streamline front desk operations, translate materials from English to Spanish, and support registration, development, and outreach efforts. The role requires a trauma-informed approach, confidentiality, and the ability to collaborate with staff, volunteers, and clients in a dynamic nonprofit environment.

You will manage client intake, file organization, and daily communications, ensuring accurate data entry and efficient