Bilingual Front Desk & Admin Coordinator

GoochlandCares; Virginia; On-site; USD 36,000 - 48,000; Full time

Job summary

GoochlandCares in Virginia seeks a bilingual Administrative Assistant to facilitate communication between clients and providers, greet visitors, and handle front desk duties with warmth and efficiency. The role requires English/Spanish translation, data entry, and coordinating volunteers, donors, and staff, while upholding trauma-informed care and confidentiality.

Ideal candidates have a high school diploma, 1 year office experience with translation, Excel familiarity, and a commitment to our

Qualifications

• Fluency in English and Spanish, written and spoken.
• At least 1 year of office translation/interpretation experience.
• Experience with data entry and spreadsheets.
• Ability to operate a multi-line phone system.
• Trauma-informed approach and confidentiality.
• Willingness to become a notary.

Responsibilities

• Responds to phone calls daily and handles front desk needs.
• Translates documents and materials between English and Spanish.
• Maintains a welcoming, organized lobby and supports staff and volunteers.
• Manages client, donor, staff, and volunteer communications.
• Recruits and coordinates volunteers and supports donor relations.
• Supports registration and document collection workflows.
• Collaborates with departments to refer clients to community partners.
• Completes other duties as assigned.

Skills

Bilingual English/Spanish

Data entry

Front desk

Interpersonal skills

Trauma-informed care

Multitasking

Confidentiality

Notary

Education

High school diploma or GED

Tools

Microsoft Office

Excel

eCW

Job description

GoochlandCares in Virginia seeks a bilingual Administrative Assistant to facilitate communication between clients and providers, greet visitors, and handle front desk duties with warmth and efficiency. The role requires English/Spanish translation, data entry, and coordinating volunteers, donors, and staff, while upholding trauma-informed care and confidentiality.

Ideal candidates have a high school diploma, 1 year office experience with translation, Excel familiarity, and a commitment to our