Bilingual Parts Specialist – Customer Service & Auto Tech

3M HEALTHCARE; McAllen (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Paid time off

401k

Medical Insurance

Dental Insurance

Vision Insurance

Stock Purchase Plan

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in McAllen, TX to deliver high-level service to retail, installer, and professional customers. You will greet customers, assist with merchandise selection, and support store operations while promoting company programs.

Responsibilities include cash handling, returns processing, stocking, and basic in-store services after training. Bilingual Spanish candidates are strongly encouraged to apply, with opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must multitask, handling store and phone interactions simultaneously.
• Familiar with automotive parts, cataloging, and related systems.
• ASE certification preferred.
• Fluency in multiple languages; Spanish highly desired.

Responsibilities

• Assist retail and installer customers with merchandise selection.
• Support store management and professional customers as directed.
• Answer phone calls, look up parts and quote prices per policy.
• Process exchanges, returns, and quotes for customers.
• Maintain cash drawer and process payments securely.
• Stock shelves, planograms, and daily store tasks.
• Perform in-store services after training and company guidelines.
• Promote customer service programs and promotions.

Skills

Alphanumeric matching

Customer service

Multitasking

Automotive parts knowledge

ASE certification

Bilingual Spanish

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in McAllen, TX to deliver high-level service to retail, installer, and professional customers. You will greet customers, assist with merchandise selection, and support store operations while promoting company programs.

Responsibilities include cash handling, returns processing, stocking, and basic in-store services after training. Bilingual Spanish candidates are strongly encouraged to apply, with opportunities for career growth.