Bilingual Food Runner — Fast, Friendly Front-of-House

Gale Hotel Miami; Miami (FL); Hybrid; USD 30,000 - 46,000; Full time

Job summary

Gale Hotel Miami is seeking a Food Runner to deliver meals from kitchen to tables quickly and accurately, serving as a link between front and back of house. You will communicate orders, assist with table setup, and uphold sanitation standards to ensure guest safety and satisfaction.

Ideal candidates have at least 1 year in a restaurant role, can work flexible shifts including weekends, and communicate effectively in English and Spanish.

Qualifications

• Minimum 1 year of experience as a Busser, Food Runner, or other entry-level role in a restaurant.
• Flexibility to work in shifts, including weekends, evenings, and holidays.
• Understanding of hygiene and food safety rules.
• Physical ability and stamina to carry heavy trays and stand for long hours.
• Friendly, responsible, and punctual.
• Customer Services oriented.
• Ability to multi-task.
• Attention to detail, cleanliness, and safety.

Responsibilities

• Delivering food orders from the kitchen to customers’ tables rapidly and accurately.
• Acting as the point of contact between Front of the House and Back of the House staff.
• Communicating food orders to chefs, paying attention to priorities (e.g. food allergies).
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils, and napkins.
• Ensure food is served by safety standards (e.g. proper temperature).
• Check in with customers and take additional orders or refill water, as needed.
• Remove dirty dishes and utensils.
• Uphold sanitation and food safety principles.
• Check in with customers to ensure their experience is satisfactory.
• Relay reports of customer satisfaction to the management and relevant parties.
• Handle different requests from customers always with a positive attitude.

Skills

Customer service

Multitasking

Attention to detail

Flexibility

Stamina

Punctual

Bilingual English/Spanish

Education

High School degree

GED

Job description

Gale Hotel Miami is seeking a Food Runner to deliver meals from kitchen to tables quickly and accurately, serving as a link between front and back of house. You will communicate orders, assist with table setup, and uphold sanitation standards to ensure guest safety and satisfaction.

Ideal candidates have at least 1 year in a restaurant role, can work flexible shifts including weekends, and communicate effectively in English and Spanish.