Flexible Branch Support Specialist – Financial Services

World Finance; Little River (SC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

401(k) with company match

Volunteer hours

Job summary

World Finance is seeking an Overstaff Financial Services Representative to provide on-site support across multiple branches within a designated region. You will help branches maintain smooth operations, assist customers, process loan applications, and ensure accurate cash handling.

The role emphasizes flexibility, teamwork, and a customer-first approach, with travel between branches and potential overtime. This position offers competitive hourly pay and comprehensive benefits for full-time staff.

Qualifications

• Strong customer service orientation and relationship-building abilities.
• Ability to work across multiple branches and adjust to changing priorities.
• Good communication and interpersonal skills for diverse customers.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company's values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.
• Calling approved and unmade applications to close loans daily.
• Supporting tax services and helping build tax clientele.
• Sending complete and accurate credit denial letters within 30 days from the date of application.
• Paying branch expenses as instructed by the Branch Manager.

Skills

Customer service

Teamwork

Problem-solving

Adaptability

Communication

Flexibility

Tools

MS Office

Job description

World Finance is seeking an Overstaff Financial Services Representative to provide on-site support across multiple branches within a designated region. You will help branches maintain smooth operations, assist customers, process loan applications, and ensure accurate cash handling.

The role emphasizes flexibility, teamwork, and a customer-first approach, with travel between branches and potential overtime. This position offers competitive hourly pay and comprehensive benefits for full-time staff.